VoIP

Voice Over Internet Protocol (VoIP) is just one of the innovative services we provide to make your business as productive and efficient as possible.

Upgrading to, or installing VOIP with Saecom is quick, easy and pain free.

You keep your existing number – can easily add more users as your business expands, move handsets around – this service is extremely flexible and growing in demand due to home working and COVID measures being introduced by companies.

With just an internet connection, you can answer your calls whether you are at the office, at home or on business with wide range of handsets available, also take calls on your soft-phone with a headset or your mobile application – the choice is yours.

Key Features of VOIP from Saecom in Swansea Wales includes:

Mobile Pairing – Sync your mobile with your office handset never miss a call
Call Groups – Directs call super effectively and never miss a call
Speakerphone Paging – Call out to all extensions
Extensions – Reach people in 3 or 4 digits, wherever you are
Landline Numbers – Give customers a local number that goes straight to your mobile
Call Parking – Park calls to a specific location
Unified Voicemail – Pick up all your voicemail from any device, anywhere
MS Teams Integration – Connect your MS Teams across all devices with Saecom VOIP
Auto Attendant – Handle calls professionally and efficiently
Call Monitoring – Full suite of services to analyse team performance
Multi Locations – Connect your offices across the globe with a single phone system
Emergency Calling Call 999 or 112
Call Management – Top-of-the-range features that make call-handling a breeze
Call Recording – Recording and archiving of all inbound or outbound calls
Mobile Apps – Video, Audio and Chat via PC, Mac, iOS and Android. Our bundled Apps let you manage across platforms, wherever you are
Unlimited Conference Calling – Set up a private virtual conference room with external dial ins
Click to Dial – Initiate calls straight from your computer
Fax – Send and receive fax by email
Call Queuing – Never lose a customer when you’ve got them on hold
Hot Desking – Switch desks in shared office environment

A bit much for your needs? No problem.
We have PhoneLine+ VOIP for one user / small business.
More details on PhoneLine+ can be found here.

Our business is spread across several offices and Saecom suggested we use VoIP. As we have multiple offices, VoIP coordinates all of our telephone calls and diverts them to the relevant person which has really improved of productivity.

What’s also good is because it uses the internet, calls can be answered anywhere there is a connection so I can simply plug in my work phone and answer calls as if I am in the office.

VoIP has really improved the way our calling system operates. Saecom suggested we use the system as we have more than one office and our team is always growing.

It was easy to set up as we already had our internet through Saecom and the team there sorted everything for us.

Any questions about our VoIP services? Get in touch with us today and our expert team will be happy to discuss your requirements.

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