…or even a letting agency, rental agency, commercial property manager or property maintenance manager.
With such an active marketplace with fierce competition for residential and commercial business on the local high street, never has it been more important for estate agents to make the best first impression when handling enquiries from potential buyers, sellers, tenants or landlords.
But Saecom have the answer. Our award winning VOIP platform with an industry leading array of services, provides the most cost effective and professional call management out there.
Incoming call handling with Caller Preview
Identify in advance whether it’s a new or existing client and route them as such! Save time by directing calls to the correct area of the business – new sales, buyer, tenant, or landlord.
In smaller offices this means the right team member can pick up the call, and it allows larger teams to still provide the personal touch. Caller preview offers a friendly welcome for the caller, and makes call handling more efficient within a team. You can even integrate directly with your CRM – we offer the top 10 as standard!
Voicemail to Email
You are out on that big viewing but need to ensure you get your calls…. With Saecom VOIP, all missed calls are directly sent to you by email – hear the caller and even read a transcript of the call – so you can stay focussed and make the sale before moving on to your next client.
Every call can be recorded to protect you and your customer – learn from past calls to improve your customer experience or just download and keep the call against your customer records. We give you the flexibility to be professional – we can even give you record on demand, the choice is yours!
What else do you need?!
Free local, national and mobile calls, free IP handset, free desktop app, free IVR, free 90 day call recording…. What else do you want… the kitchen sink!
MOBILE and Desktop APPS
Whether you are in the office, on the go, or working from home, you never have to miss a call. With our mobile and desktop app, your phone becomes an extension of the office desk system, so you can transfer calls seamlessly between the mobile and office. Our desktop app even gives you video calling and instant messaging between users.
Mobiles….. oh yes!
Oh and we can provide Mobile deals too!
Saecom offer a wide range of mobile contracts. You can have the latest handsets, with unlimited data, and keep all your comms on one bill.
Old Trade-ins, the latest devices available from Apple and Samsung, O2 and Vodafone networks covered – we can even provide EE. Contract terms to fit all needs and a personal service with our in-house Mobile Specialist. Our latest deals are here.