Stephen A. Evans – Director

What does your role involve?
I have a customer facing role which involves visiting customers to discuss their telecom needs; listening to their concerns and offering possible solutions to their problems.
Alongside this, I also deal with various technical issues, Billing, Lines, Broadband, Mobile, VoIP and Satellite Broadband.
My favourite part of the role is creating strong relationships and rescuing customers from poor suppliers!
What is your background and expertise? 
I have a Masters Degree of Business Administration (MBA).
27 years working in BT as an Engineer, Field Manager & Project Manager.
I also worked at Vodafone for 6 years as a Business Account Manager.
Expertise: Engineering, IT and Technology skills.
Likes?
Walking the dog.
Dislikes?
Avocado.
Hobbies & Interests?
I enjoy swimming and travelling.
Favourite Quote?
“Never judge an Indian before you walk a mile in his moccasins.”

   Amy E – Account & Billing Manager

What does your role involve?
As Saecom’s Account & Billing Manager, I manage the customer and supplier accounts. I am responsible for the monthly bill run and issuing the invoices, ensuring they are accurate and any queries are dealt with. On a daily basis, I liaise with BT to ensure orders progress through the system and customers are kept informed.
What is your background and expertise?
Degree in Mathematics with Sports Science.
I’ve had various roles with Boots Pharmacy progressing to Store Manager.
Expertise: numbers/Excel, financial management, data analysis and auditing.
Likes?
Pizza & online shopping.
Dislikes?
Peanut butter & poor customer service.
Hobbies & Interests?
CrossFit and walking my puppy Charles.
Favourite Quote?
“A life without risk is a life half lived.”

   Amy S – Marketing & Communications Manager

What does your role involve?
My role as Marketing & Communications Manager is to develop Saecom’s brand awareness throughout various marketing platforms. This includes managing the many social media accounts, coordinating email campaigns, creating and editing marketing materials, writing blog articles and interacting with our current and potential clients.
What is your background and expertise?
I have a degree in Media and Cultural Studies (BA Hons).
I have also had various roles in marketing which includes marketing & promotions for several local non-profit organisations in Swansea.
Expertise: Media Psychology and Digital Communications.
Likes?
Cats & watching crime dramas.
Dislikes?
Spiders and wasps.
Hobbies & Interests?
Blogging, volunteering and long walks around the Gower.
Favourite Quote?
“So shines a good deed in a weary world.”

You can get in touch with our team by calling us on 01792 654000, or find out more about our team members by clicking on their profile images above or here: Stephen, Amy & Amy S.

Read more about Saecom!

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