Our Customers

Our customers are our number one priority and we strive to work with you to build a long-lasting business relationship.

Dragon Building and Construction Ltd

“After being a BT customer for a number of years and receiving a frustrating service where you are passed from department to department and receiving high monthly bills we took the decision to move our business over to Saecom.

Since being with them we have received an outstanding service and it’s so nice that if you need to speak to the company you always get through to friendly staff who deal with your enquiry immediately and professionally. What is also nice is Saecom monitor your account and if there is any unusual activity then they will notify you immediately and help you to resolve the matter.

I would highly recommend Saecom and have referred a number of my business colleagues onto them who in turn are very happy with the service they receive.”

Linda
Dragon Building and Construction Ltd

Belvoir Lettings

“After many years of our telephone line dropping during calls, poor call quality and on occasion our customers not being able to get through to the office, we finally had enough! We met with Steve at Saecom. He explained the procedures and costs for switching our line and he then took the hassle out of the switch by dealing with BT regarding the install and management of the line moving forward.

To date we have not had one issue with the line and we would highly recommend the service to anyone.”

Daisy Davies
CEO, Belvoir Lettings

J&S Products

“We were recommended Saecom by a customer of ours after being unhappy with our current internet supplier. We met with Steve and discussed with him how our business worked and what we felt we required.

Steve came up with numerous suggestions and solutions and helped us with a smooth and seamless transition from our current broadband supplier to Saecom.

All the issues we faced previously are completely sorted and we now have considerably cheaper broadband bills.

Thanks to Steve and the team for helping our business run smoother and saving us money at the same time.”

James
J&S Products

RiskMonitor

“Saecom has delivered an exceptional service and exceeded our expectations time and again.

On more than one occasion Steve was able to use his extensive knowledge and experience to identify a solution to seemingly unsurmountable problems.

If you need efficient telecoms delivered without fuss you must use Saecom.”

David Dean
RiskMonitor

Brynhyfryd Surgery

“Saecom has been our telecoms provider since December 2014.

Saecom has been a breath of fresh air compared to other telecom companies we have dealt with in the past. Nothing is too much trouble.

I have been so impressed with the response time when we have encountered a problem. I work in a very busy primary care centre and as such continuity of a working telephone system is paramount.

Saecom has given me peace of mind.

Highly recommended.”

Debra Beer MCMI
Practice Manager, Brynhyfryd Surgery

Cancer Information & Support Services

“We have dealt with Saecom in relation to our charity’s mobiles and more recently for our landline system.

The telecom market is currently well populated with providers who all make promises about cutting costs and improving service, however in my experience over the last 10 years that is rarely the case.

However, Saecom has always been a great support to this organisation, in terms of being professional, easy to get hold of, being competitively priced, having an excellent knowledge of the industry and current products and how these can best serve the service user.

Working within the third sector, it is imperative that we carefully manage our costs whilst not jeopardising our service and with Saecom’s help we have managed to achieve this. Saecom recently changed our landline system to one more suited to our needs and at the same time reduced our costs by nearly 60%!

I would recommend any business to Saecom for their telephone needs.”

Ian Addison
Charity Manager, Cancer Information & Support Services

Cormar Carpets

“We have been undertaking a large project for our business, which is now coming to an end and I am pleased to say that Saecom’s system was a real successful part of the project.

We were given the recommendation by a Lee Dowson of Amethyst Systems who has used many similar systems in the past. The ease of which it has been rolled out and managed is refreshing and is in stark contrast, in many ways, to our current phone system – an onsite PBX.”

Matt Hirst
Cormar Carpets
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